Terms & Conditions - Contact Form
Frequently Asked Questions
Data Collection & Privacy
Q: What information does J. Scott Digital collect through the contact form?
A: The contact form collects the following information you voluntarily provide: full name, business email address, subject line, and message content. We collect this information solely to respond to your business inquiry and evaluate potential partnership or service opportunities.
Q: How will my information be used?
A: Your information will be used exclusively to: (1) respond to your inquiry within one business day; (2) assess whether J. Scott Digital can address your business needs; (3) maintain records of business communications; and (4) comply with applicable legal obligations. We will not use your information for marketing purposes, share it with third parties, or add you to mailing lists without your explicit consent.
Q: Where is my data stored?
A: All form submissions are stored securely on J. Scott Digital's private servers located in Georgia. Data is processed exclusively on these servers with no third-party access. All data transmission occurs through encrypted channels to protect the confidentiality and integrity of your information.
Q: Who has access to my submitted information?
A: Only authorized J. Scott Digital personnel with a legitimate business need to respond to your inquiry will have access to your submitted information. No third-party services, contractors, or external organizations have access to this data.
Q: How long will you retain my information?
A: J. Scott Digital retains contact form submissions for a period of two (2) years from the date of submission, after which the information is securely deleted. This retention period allows us to maintain business records and comply with applicable legal requirements. You may request deletion of your information at any time by contacting us directly.
Q: What are my data rights?
A: Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or port your information. For EU and UK residents, these rights are governed by the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018. For residents of Western Asia (Caucasus) and other applicable regions, your rights are governed by local data protection laws. To exercise these rights, contact J. Scott Digital at the business email address provided on this website.
Use of Information
Q: Can J. Scott Digital use information from my submission in case studies, testimonials, or marketing materials?
A: No. J. Scott Digital will not use any information from your submission—including your name, company name, or message content—in case studies, testimonials, marketing materials, or public communications without your prior written consent. Any such use requires explicit opt-in authorization from you.
Q: Will my email address be sold or shared with other companies?
A: No. J. Scott Digital does not sell, rent, trade, or share your email address or any submitted information with third parties under any circumstances. Your contact information remains confidential and is used solely for responding to your inquiry.
Q: What if I want to withdraw my inquiry or request removal from communications?
A: You may withdraw your inquiry or request that J. Scott Digital delete your submitted information at any time by sending a request to the business email address provided on this website. Upon receipt of such a request, J. Scott Digital will confirm deletion within one business day. However, J. Scott Digital may retain anonymized data as required by law.
Data Security & Encryption
Q: How does J. Scott Digital protect my information?
A: All form submissions are transmitted through encrypted channels (SSL/TLS encryption) to protect data during transmission. Data stored on J. Scott Digital's servers is protected through industry-standard security measures including access controls, firewalls, and secure authentication protocols. However, no security system is completely impenetrable, and J. Scott Digital cannot guarantee absolute security.
Q: What should I do if I believe my data has been compromised?
A: If you suspect that your information submitted through the contact form has been compromised, please contact J. Scott Digital immediately at the business email address provided on this website. J. Scott Digital will investigate your concern and take appropriate remedial action. You will be notified of any significant security incidents affecting your data as required by applicable law.
Q: Can I encrypt my message before submitting?
A: The contact form already uses SSL/TLS encryption to protect your message during transmission. Additional encryption prior to submission is not necessary but is not prohibited. If you have specific security concerns, you may contact J. Scott Digital directly via encrypted email to discuss alternative submission methods.
Response & Communication
Q: When will I receive a response to my inquiry?
A: J. Scott Digital commits to acknowledging receipt of your inquiry and providing an initial response within one (1) business day. Response time is measured from receipt of your complete submission. Business days exclude weekends and official holidays observed in Georgia.
Q: What if I don't receive a response within one business day?
A: If you do not receive acknowledgment within one business day, your message may not have been delivered or received. Please verify that you submitted the form completely and successfully. If you believe your submission was not received, you may contact J. Scott Digital directly via the business email address provided on this website.
Q: Can I expect follow-up communications after submitting my inquiry?
A: J. Scott Digital will send follow-up communications only as necessary to address your specific inquiry or discuss potential business opportunities you have initiated. You will not receive unsolicited marketing communications or promotional materials. If you wish to cease all communications, you may request this at any time, and J. Scott Digital will honor your request within one business day.
Q: What languages does J. Scott Digital support for inquiries?
A: The contact form accepts inquiries in English. While J. Scott Digital operates globally and serves clients in multiple regions, responses will be provided in English. If language assistance is needed, please indicate this in your message, and J. Scott Digital will do its best to accommodate your needs.
Disclaimers & Limitations
Q: Is there a guarantee that J. Scott Digital will respond favorably to my inquiry?
A: No. Submission of an inquiry through the contact form does not guarantee that J. Scott Digital will pursue a business relationship, enter into a partnership, or provide services. J. Scott Digital will review all inquiries in good faith but reserves the right to decline any proposed business opportunity. The submission of an inquiry is not an offer to contract but is rather an invitation for J. Scott Digital to consider your proposal.
Q: What is J. Scott Digital's liability if my information is accidentally disclosed?
A: While J. Scott Digital takes all reasonable precautions to protect your information, accidental disclosure resulting from circumstances beyond J. Scott Digital's reasonable control will not result in liability for indirect, incidental, consequential, or punitive damages. J. Scott Digital's liability for any data breach will be limited to the lesser of (a) actual documented damages incurred by you or (b) the cost of implementing reasonable remedial measures. This limitation does not apply to liability arising from J. Scott Digital's gross negligence or willful misconduct.
Q: Can I hold J. Scott Digital liable for decisions made based on information I submit?
A: You acknowledge and accept full responsibility for all information you submit through the contact form. You represent that you have the authority to submit this information and that it is accurate and truthful. J. Scott Digital assumes no liability for any business decisions, actions, or consequences resulting from information you provide. Any business decisions made by J. Scott Digital based on your submission are made at J. Scott Digital's sole discretion.
Q: What if there is a technical error that prevents my form submission?
A: While J. Scott Digital makes reasonable efforts to maintain the contact form in working order, technical errors or temporary unavailability may occur. J. Scott Digital is not liable for any failure to receive your submission due to technical errors, server downtime, internet connectivity issues, or other circumstances beyond J. Scott Digital's reasonable control. If you experience technical difficulties, please attempt resubmission or contact J. Scott Digital directly via email.
Legal Compliance
Q: Which laws govern these Terms & Conditions?
A: These Terms & Conditions are governed by the laws of Georgia (the country). However, to the extent that your location provides stronger protections regarding personal data or consumer rights, those local laws will apply to the extent required. Specifically:
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EU & UK Residents: Your personal data is protected under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. These regulations provide you with specific rights regardless of the governing law stated herein.
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Western Asia (Caucasus) Residents: Local data protection and consumer protection laws of your country will apply where they provide greater protection than this agreement.
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Other Regions: Applicable local laws regarding data privacy, consumer protection, and business communications will be respected and observed.
Q: Does this Terms & Conditions comply with GDPR?
A: Yes. J. Scott Digital is committed to GDPR compliance. Your personal data is processed lawfully and fairly, used only for the stated purpose of responding to your business inquiry, stored securely, and retained only as long as necessary. You have the right to access, correct, delete, or port your data. For EU residents, J. Scott Digital acts as a data controller with respect to information you submit. Additional information regarding data processing can be provided upon request.
Q: Does this Terms & Conditions comply with UK data protection laws?
A: Yes. J. Scott Digital complies with the UK Data Protection Act 2018 and relevant UK GDPR regulations. UK residents have the same data rights as EU residents, including the right to access, correct, delete, and port personal data. For UK residents, J. Scott Digital acts as a data controller with respect to information you submit.
Q: What about compliance for Western Asia (Caucasus) residents?
A: J. Scott Digital respects and complies with applicable data protection and privacy laws in Western Asia (Caucasus) regions, including relevant laws in Georgia, Armenia, Azerbaijan, and other jurisdictions in the region. To the extent local law provides specific data protection rights or requirements, those will be honored.
Q: Is there a Data Processing Agreement (DPA) available?
A: For business inquiries from organizations requiring a Data Processing Agreement for compliance purposes, J. Scott Digital can provide a standard DPA upon request. Please indicate this need in your contact form submission or contact J. Scott Digital directly.
User Responsibilities
Q: What information should I not submit through this contact form?
A: Do not submit: (1) sensitive payment information (credit cards, bank account numbers); (2) passwords or authentication credentials; (3) confidential trade secrets without a prior non-disclosure agreement in place; (4) personal information of individuals other than yourself without their consent; (5) illegal content or content that violates third-party intellectual property rights; or (6) spam, malicious code, or content intended to harm J. Scott Digital's systems or reputation.
Q: Am I responsible for the accuracy of information I submit?
A: Yes. You are solely responsible for ensuring that all information you submit through the contact form is accurate, truthful, current, and complete. You represent and warrant that you have the authority to submit this information and that it does not infringe upon any third-party rights. Submission of false or misleading information may result in J. Scott Digital rejecting your inquiry or terminating further communication.
Q: Can I submit on behalf of another person or organization?
A: You may submit an inquiry on behalf of an organization if you are authorized to do so and you have obtained all necessary consents. However, you must clearly indicate in your submission that you are submitting on behalf of another party and provide accurate contact information. You assume full responsibility for the accuracy and legality of any submission made on behalf of others.
Q: What happens if I submit prohibited content?
A: J. Scott Digital reserves the right to reject, delete, or report any submission containing prohibited content, illegal material, malicious code, or spam. Repeated submissions of prohibited content may result in your contact information being added to a blocked list, and you may be prevented from submitting future inquiries through the contact form.
Intellectual Property & Confidentiality
Q: Who owns the intellectual property in communications between us?
A: You retain all intellectual property rights in your original message content. By submitting your inquiry, you grant J. Scott Digital a limited, non-exclusive license to use your message solely for the purpose of responding to your inquiry and evaluating potential business opportunities. J. Scott Digital will not use your message content for any other purpose without your prior written consent.
Q: Should I include confidential or proprietary information in my inquiry?
A: It is generally not recommended to submit highly confidential or proprietary information through an unsecured contact form unless you have a prior confidentiality or non-disclosure agreement (NDA) in place with J. Scott Digital. If you need to share sensitive information, contact J. Scott Digital first to discuss execution of an NDA or alternative secure transmission methods.
Q: Will J. Scott Digital treat my submission as confidential?
A: Information you submit through the contact form will be treated as confidential within J. Scott Digital and will be used solely for responding to your inquiry. However, unless a formal confidentiality or non-disclosure agreement is in effect, J. Scott Digital does not assume a legal duty of confidentiality beyond standard data protection obligations. If confidentiality is critical to your inquiry, discuss this with J. Scott Digital before submitting sensitive information.
Changes to These Terms
Q: Can J. Scott Digital change these Terms & Conditions?
A: Yes. J. Scott Digital may modify these Terms & Conditions at any time by posting updated terms on this website. Material changes will be effective upon posting. Your continued use of the contact form after changes are posted constitutes your acceptance of the revised terms. If you do not agree with changes, you should discontinue use of the contact form and contact J. Scott Digital directly via email.
Q: How will I be notified of changes?
A: Updates to these Terms & Conditions will be posted on this website with a revision date. J. Scott Digital will not provide individual notifications for every change. It is your responsibility to review these terms periodically to remain informed of any updates.
Contact & Support
Q: How do I contact J. Scott Digital regarding these terms or my privacy concerns?
A: For questions regarding these Terms & Conditions, privacy concerns, or to exercise your data rights, please contact J. Scott Digital using the business email address provided on this website. Include "Data Privacy Inquiry" or "Terms & Conditions Question" in the subject line to ensure your message receives prompt attention. J. Scott Digital will respond within one business day.
Q: What if I have a complaint or dispute?
A: If you have a complaint regarding how J. Scott Digital has handled your information or used the contact form, please first contact J. Scott Digital directly through the website's business email address. J. Scott Digital will investigate your complaint and work toward a resolution. If you remain unsatisfied, you may escalate your complaint to the relevant data protection authority in your jurisdiction.
Q: Can I submit a formal Data Subject Access Request (DSAR)?
A: Yes. If you are an EU or UK resident, you have the right to submit a Data Subject Access Request to obtain copies of personal data J. Scott Digital holds about you. Submit your DSAR request to the business email address provided on this website with "DSAR Request" in the subject line. J. Scott Digital will respond within thirty (30) days as required by law.
Acceptance of Terms
By submitting the contact form on the J. Scott Digital website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any provision of these terms, do not submit the form.
Effective Date: 14 November 2025
Last Updated: 14 November 2025
Version: 1.0
Disclaimer
These Terms & Conditions are provided for informational purposes and do not constitute legal advice. While every effort has been made to ensure accuracy and completeness, J. Scott Digital recommends that you consult with a qualified legal professional in your jurisdiction to ensure full compliance with local laws and regulations specific to your situation.